Not Hearing Clearly

Short Answer
Check the volume of your hearing aids and move closer to the Auracast transmitter to improve signal quality.

Quick Check

• Check that the volume of your hearing aids is turned up.

• Move closer to the Auracast transmitter to improve signal strength.

• Make sure there are no large obstacles (walls, metal structures) between you and the transmitter.

• Check that your hearing aids battery level is sufficient.

• Try disconnecting and reconnecting to the Auracast broadcast.

• Ensure your hearing aids are properly positioned in your ears.

Why Sometimes It Doesn’t Work

If the signal from the Auracast transmitter is weak due to distance, obstacles, or low battery, the audio may sound unclear or unstable.