Sara
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Articles
Recent activity by Sara-
AuraPlex MX - Can listeners use their own hearing aids?
Yes. AuraPlex MX supports Auracast-compatible hearing aids.To listen using your own hearing aids:Make sure your hearing aids support Auracast™ and are powered on.Open your hearing aids’ companion a...
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Aura C - Connected but there is no sound?
Try the following steps:Unplug Aura C, then reconnect it to your phone.Restart your phone.Check the volume on both your phone and listening device.Leave the Auracast broadcast, then join it again.F...
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AirCast - Can microphone audio and background music play at the same time?
Yes, the AirCast allows microphone audio and background music to play simultaneously.For example: Connect a FreeMic to the AUX 3.5 mm input for announcements or speech, while streaming background m...
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Oasis Aura - How to Factory Reset / Clear Pairing History(Bluetooth Input)?
Connect the transmitter to power, and turn it on.Press & hold “+” and “–” buttons together for 10 seconds.The "Phone" LED will flash red & blue. This will clear classic Bluetooth pairing history an...
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Harmony A3 - Buttons, Indicators & Function Table
Product Overview- ReceiverButtons & FunctionsButtonActionFunctionMFB ButtonLong Press (3s)Enter Bluetooth Pairing Mode (LED flashes Red & Blue)Double PressClear pairing history LED IndicatorsLEDInd...
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AuraPlex MX - Troubleshooting: No Sound
If you experience no sound when using AuraPlex MX, please follow the steps below.1. Check the Audio SourceMake sure the audio source (TV, sound system, microphone, or phone) is actively playing aud...
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Aura C - Can I use my existing Bluetooth headphones or hearing aids?
Yes. Pair your Bluetooth headphones, earbuds, or supported hearing devices with your phone first. Aura C receives the Auracast broadcast, while your phone sends the audio to the selected listening ...
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Can I connect a microphone directly to the AirCast transmitter?
The AirCast does not support microphones that require Phantom Power.For direct microphone connections, we recommend using our FreeMic W or FreeMic Duo, which can be connected to the AUX 3.5 mm inpu...
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Oasis Aura - How to Fix Audio Cutting Out When Connecting With Phone
If audio cuts out when your phone is connected to the Oasis Aura transmitter via Bluetooth, please check the following:Stay Within RangeKeep your phone within 15 meters (50 ft) of the transmitter.R...
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Harmony A3 - Interactive Setup Guide (User Manual)
English: Interactive Setup Guide (English) German: Interaktiver Einrichtungsleitfaden (Deutsch)French: Guide d’installation interactif (Français)Italian: Guida interattiva alla configurazione (Ital...