T2 Support
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Recent activity by T2 Support-
Harmony A2 - Buttons, Indicators & Function Table
Product Overview Button FunctionsNo.ButtonFunction①- Press & hold for 2s to power on/off②- Press & hold for 3s to enter Bluetooth pairing manually- Single press to rec...
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Harmony A2 - Interactive Setup Guide (User Manual)
English: Interactive Setup Guide (English)German: Interaktiver Einrichtungsleitfaden (Deutsch)French: Guide d’installation interactif (Français)Italian: Guida interattiva alla configurazione (Itali...
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Troubleshooting: Solid Red EQ LED and Poor Sound Quality
Applies to:Harmony A1 Solo speakers (Batch T25J2)IssueAfter long-pressing the EQ button, the EQ LED stays solid red.Audio may still play, but sound quality is noticeably degraded. CauseLong-pressin...
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Harmony A1 - How to Reconnect to Auracast Mode?
The Harmony A1 will remember the last mode used before it was powered off. If Bluetooth mode was used previously, it will remain in Bluetooth mode after restarting.To ensure you are in Auracast mod...
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Harmony A1 - How to Connect Speakers to Transmitter?
If your speakers cannot connect to the transmitter:Check the Distance:Ensure the speakers and transmitter are within 330 ft (100 m) of each other with a clear line of sight.Check Speaker Mode:Make ...
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Harmony A1 - How to Connect Transmitter to Phone?
If your phone / tablet cannot connect to the transmitter via Bluetooth:Press & hold the "Phone/Pair" button on the transmitter for 3 seconds to enter pairing mode. The Phone LED will blink red & bl...
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Harmony A1 Solo - Can I Use the Speaker While Charging?
Yes, you can use the speaker while charging. Simply connect it to a power source (5V/2A) using the provided charging cable, and the speaker will function normally while charging.
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Harmony A1 - How to Factory Reset / Clear Pairing History?
If your devices fail to connect or you want to remove old Bluetooth connections, follow the steps below to reset them.(Note: Reset only clears classic Bluetooth pairing; it does not affect Auracast...
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Harmony A1 - How to Fix Audio Cutting Out When Connecting With Phone?
If audio cuts out when your phone is connected to the Harmony A1 transmitter via Bluetooth, please check the following:Stay Within RangeKeep your phone within 15 meters (50 ft) of the transmitter.R...
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Harmony A1 - How to Increase Volume？
If the sound is too low, adjust the volume from the following controls:TransmitterPress the “+” button on the Harmony A1 transmitter to raise the volume.SpeakersPress the “+” button on each speaker...