How to Join an Auracast Broadcast Using a QR Code? – Venucast Support

Use the QR code in the Avantree Firmware Updater to help a compatible phone or hearing-aid app join your transmitter's Auracast broadcast.

Compatible VenuCast transmitter examples: Oasis Aura and AirCast. This is not a complete list.

Which devices can use the QR code?

Phonak hearing aids

In myPhonak, open Auracast Assistant and scan the QR code; this is required to join.

Current models: Audéo R EON, Audéo Sphere EON, and CROS R EON when used with a compatible Audéo EON hearing aid.

Oticon hearing aids

Based on Oticon's published information, compatible hearing aids can use Oticon Companion to scan a QR code or select a nearby broadcast. This workflow has not been tested by Avantree.

Models listed by Oticon: Intent, Zeal, Reveal, Play SI, and Verit. Intent miniRITE requires firmware 1.3.0 or later.

Compatible Samsung Galaxy devices

Selected Galaxy phones and tablets with Auracast Assistant can scan an Auracast QR code or select a nearby broadcast. Examples include the Galaxy S23 and S24 series, Galaxy Z Flip5/6, Galaxy Z Fold5/6, and selected Galaxy Tab models.

Availability depends on the model, region, and One UI version. See the Bluetooth SIG Auracast product list for more models and their Auracast roles.

Other devices: If your device or app has no QR scanner, use Find a broadcast, Nearby broadcasts, or Auracast Assistant. Check the manufacturer's compatibility information.

Get the QR code

Download the Firmware Updater

Install the Avantree Firmware Updater on your computer.

Note: The link opens an Oasis Aura page, but the same updater works with supported Avantree and VenuCast transmitters.

Connect and update the transmitter

Connect the transmitter to the computer with the provided USB data cable. Open the updater and install the latest firmware if an update is available.

Open the QR code

Select Advanced in the Firmware Updater. The QR code will appear on screen.

QR code displayed on the Advanced page of the Avantree Firmware Updater

Scan and join

Use the QR scanner supported by your phone or hearing-aid app, then follow its prompts to join the broadcast.

The QR code updates automatically

Important: Changing the broadcast name or password creates a new QR code. Use only the new code.

For venues

Display or print the QR code where visitors can scan it.

Private broadcast: the QR code may include the password; show it only to the intended audience.

After a name or password change: replace every printed or displayed copy with the new code.